Payment
All transitions are made in Malaysia Ringgit (MYR) via Online Banking, eWallet Payment & Offline Banking.
所有交易均以马来西亚令吉(MYR)通过网上银行、电子钱包支付和线下汇款完成。
After making the payment, please attach the bank-in receipt with order ID on the reference column. Your order will be processed within 3 working days once the payment is verified.
付款后,请附上汇款收据并在参考栏中注明订单编号。您的订单将在付款验证后的3个工作日内处理。
Ensure the correct amount is banked in, as insufficient payment will result in order suspension. To resolve this, bank in the remaining amount and include it with the first payment receipt.
请汇款正确的金额。支付金额不足将导致订单发送被停滞。为解决此问题,请将剩余金额一同汇入,并和第一笔支付收据附上。
Any unpaid order(s) will be automatically cancelled after 24 hours.
任何未付款的订单将在24小时后自动取消。
Frequenly Asked Questions (FAQs)
常见问题解答
1. Ordering & Payment
How do I place an order?
You can place an order by adding your desired items to the cart and proceeding to checkout. Follow the steps to enter your details and complete the payement.
What payment methods do we accept?
We accept online banking and Touch 'n Go e-wallets.
How do I know if my order has been placed successfully?
After placing your order, a confirmation email will be sent to your registered email. You may also check your purchase status on our website under "My Orders".
Can I modify or cancel my order after placing it?
Orders cannot be modified or cancelled once placed.
Do you offer Cash on Delivery (COD)?
Currently, we do not offer COD. All orders must be paid online before processing.
1. 订购与付款
如何下单?
您可以将心仪的商品添加到购物车,然后前往结账页面进行下单。请按照步骤输入您的详细信息并完成付款。
我们接受哪些付款方式?
我们接受网上银行和 Touch 'n Go 电子钱包。
如何知道我的订单是否已成功下单?
下单后,您的注册邮箱将收到一封确认邮件。您也可以在我们网站的“我的订单”栏目查看您的购买状态。
下单后我可以修改或取消订单吗?
订单一旦下单,将无法修改或取消。
你们提供货到付款 (COD) 服务吗?
目前,我们不提供货到付款服务。所有订单必须先在线支付后才能处理。
2.Contact & Customer Support
How can I contact customer service?
Email: saviour021619.customercare@gmail.com
Instagram:
What are your customer service operating hours?
We are available Monday - Friday 10AM-6PM (excluding public holidays
联系客服
如何联系客服?
邮箱:
saviour021619.customercare@gmail.com
Instagram:
客服工作时间是?
我们的工作时间为周一至周五上午 10 点至下午 6 点(公共假日除外)。
Where is your store located?
We are an online-only store and do not have a physical location at the moment.
您的商店在哪里?
我们目前仅提供线上销售,没有实体店。