Saviour

Shipping Information

配送信息

Shipping fee of your order will be displayed to you on our website. Your shipping cost will be automatically calculated and shown during checkout on our website. 您的订单运费将在我们的网站上显示。 您的运费将在结账时自动计算，并于我们的网站上显示。
Our mailing day is Monday to Friday, excluding weekend and local public holiday. We process and ship orders from Monday to Friday, excluding weekends and local public holidays. 我们的邮寄时间为周一至周五，周末和当地公共假日除外。 我们每周一至周五安排发货，不包括周末和本地公共假期。
Ready stocks order will be mailed in 1–3 working days upon payment verification. Orders containing only ready stock items will be shipped within 1 to 3 working days after your payment is verified. 现货订单将在付款确认后 1–3 个工作日内寄出。 只包含现货商品的订单将在付款确认后，于 1 至 3 个工作日内发货。
For order consist of backorder items & ready stocks, kindly note that order will be mailed out only when all backorder item(s) has arrived. Customer could request to ship out ready stocks items for order consist of backorder items and ready stocks with extra postage fee. If your order includes both backorder and ready stock items, it will only be shipped once all backorder items have arrived. However, you may request separate shipping for the ready stock items by covering an additional postage fee. 对于包含缺货商品和现货的订单，请注意，只有当所有缺货商品都到货后才会寄出。客户如需先行寄出现货商品，需额外支付邮费。 如果您的订单同时包含缺货商品与现货，我们将在所有缺货商品到货后统一发货。若您希望先行寄出现货商品，需支付额外的邮费。
All orders are shipped out according to order number, no combined order is allowed. We fulfill all orders based on the order number sequence. Combining multiple orders into one shipment is not allowed. 所有订单均按订单号发货，不接受合并订单。 我们会依照订单编号依序处理订单，无法合并不同订单一同发货。

Frequently Asked Questions (FAQs)

常见问题解答

How long does shipping take? West Malaysia: 1–3 working days East Malaysia: 5–10 working days Singapore: 5–10 working days 配送需要多长时间？ 西马：1–3 个工作日 东马：5–10 个工作日 新加坡：5–10 个工作日
Do you offer free shipping? Yes! We offer free shipping for orders above RM200 (West Malaysia) or RM300 (East Malaysia). 提供免费送货吗？ 是的！我们为西马订单满 RM200、东马订单满 RM300 提供免费送货服务。
Which courier services do you use? We ship all orders via J&T Express. 你们使用哪家快递服务？ 我们所有订单均通过 J&T Express 发货。